Earlier this year, all EN computers received a software push. We installed a new antivirus program on your computers, called Symantec Endpoint Protection (SEP). This application is superior to the old version for a number of reasons. One benefit is that it provides virus as well as spyware protection. In the past, you had to use multiple products to protect your computer – one antivirus program, and one or more anti-spyware programs. Now, SEP takes the place of all the others. Another benefit is that it is centrally managed by our own Systems Administrators. We will be able to update your software and virus definitions automatically, ensuring that your computer has the most current and best protection.
Recently, we have discovered that SEP carried over extra scans that were manually created in the previous Symantec version on your computer. These scans try to run along with our scheduled scan, and can sometimes slow your computer down to a crawl. Below are steps you can follow to delete these extra scans – the steps shouldn’t take more than a minute or two to complete.
1. Right click on the Symantec Endpoint Protection icon in the lower right corner of your screen, and select "Open Symantec Endpoint Protection."
2. On the left side, select "Scan for threats."
3. In the "Scans" section, there will be one scan that is from the server and cannot be removed. But all the other scans can and should be deleted. The server scan that will remain is called "Scheduled Scan" and is set to do a weekly full scan.
4. For all other scans listed, right click on each one and select Delete.
5. When you are finished, close SEP.
